Privacy Policy
At Diamond Physiques, we respect your privacy and handle your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, or inquire about our personal training, nutrition guidance, and online coaching services.
1. Information We Collect
Depending on how you interact with Diamond Physiques, we may collect:
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Contact Information: Your name, email address, phone number, and information submitted through our website forms.
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Fitness and Coaching Information: Goals, exercise experience, training preferences, and any health or lifestyle information you voluntarily provide during the coaching process.
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Payment Information: Information necessary to process purchases or coaching payments through applicable payment providers.
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Website Usage Information: Technical information such as IP addresses, browser type, device information, and website interactions collected through cookies or similar technologies.
2. How We Use Your Information
We may use your information to:
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Respond to inquiries and consultation requests.
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Provide personalized training programs, nutrition guidance, and coaching services.
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Communicate about appointments, programs, payments, and client support.
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Monitor progress and adjust coaching recommendations.
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Maintain, secure, and improve our website and services.
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Send promotional communications when you have provided any required consent.
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Comply with applicable legal obligations.
3. Personal Fitness and Health Information
To provide individualized coaching, Diamond Physiques may request information about your fitness history, goals, physical limitations, injuries, or other relevant health considerations. We use this information to tailor training and nutrition recommendations to your needs. Please avoid submitting detailed medical records or sensitive health information through the general website contact form. Any additional information needed for coaching should be provided through the intake process designated by Diamond Physiques.
4. Website Hosting and Third-Party Services
Our website is hosted on the Wix.com platform. Wix provides website hosting, forms, and other services that may process information submitted through our website. We may also use third-party providers to support payment processing, scheduling, communication, and coaching services. We may share information with these providers as reasonably necessary to deliver services, subject to their applicable privacy practices. We may also disclose information when required by law or to protect legal rights and safety.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, and understand website performance. Some third-party services or integrations may use additional cookies. You can manage cookies through your browser settings and, where available, the website's cookie preference controls.
6. Communications
Diamond Physiques may contact you by email, phone, or text message to respond to inquiries, coordinate consultations, provide coaching updates, or communicate about services you have requested. If you receive promotional emails, you may opt out using the unsubscribe instructions provided or by contacting us directly.
7. Information Security and Retention
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.
However, no website or electronic communication system can guarantee absolute security. We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, or meet legal obligations.
8. Your Privacy Choices
You may contact Diamond Physiques to request access to, correction of, or deletion of personal information we maintain about you. We will review and respond to requests in accordance with applicable laws and any legitimate recordkeeping obligations. You may also withdraw consent for optional marketing communications at any time.
9. External Links
Our website may contain links to third-party websites or services. Diamond Physiques is not responsible for the privacy practices or content of those independent websites. We encourage you to review their privacy policies before submitting personal information.
10. Children's Privacy
Our website and coaching services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has submitted personal information, please contact us so we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
Diamond Physiques may update this Privacy Policy periodically to reflect changes in our services, website practices, or legal requirements. We will post updates on this page with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Diamond Physiques
Rob Callahan
Email: coachrob@diamond-physiques.com
Phone: 207-592-1370
Website: www.diamond-physiques.com
In-Person Training in Maine | Online Coaching Nationwide